Delete your WayProof account
Delete inside the app
- Open WayProof and go to Settings.
- Choose Delete account.
- Confirm in the box that opens.
If you do not see this, update WayProof or use the email option below.
Delete without the app
Email us from the Google account you signed in with, with the subject WayProof account deletion. We may ask you to confirm the request, and we delete the account and its data within 30 days.
What is deleted
Your sign-in details (name, email address and account ID), the photos, notes and access reports you added, hazards and reports you filed, the places you watch and your notification tokens.
What stays, and for how long
- A place's overall access summary, counted from many people, may still reflect your past reports, without your name or account ID.
- Our service providers may keep copies in their backups for up to 180 days, then remove them.
- Your access needs profile is on your phone only. It stays there until you clear it or uninstall WayProof.