Child Safety Standards — Laynivo

1) Our commitment

Laynivo and its developer, Saifullah Ahad, maintain zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sexual solicitation, sextortion, trafficking, or other behavior that exploits or endangers children.

2) Shared content in Laynivo

Laynivo is a queue utility, not a social network. Customers may optionally share a short display name with authorized staff for one turn. Staff create service-point and queue names that customers can see. Customer names are excluded from the public room-display board and analytics.

3) Prohibited content and conduct

• CSAM or sexualized content involving a minor.
• Grooming, sexual solicitation, sextortion, trafficking, or attempts to exploit a child.
• Threats, stalking, coercion, deceptive service-point information, or content intended to endanger a child.
• Abusive or exploitative customer, business, or queue names.

4) In-app reporting

Authorized staff can tap the flag beside every displayed customer name. Customers can select Report shared content from their live ticket to report a service-point or queue identity. The gateway, customer join flow, live ticket, and staff More screen also open Child Safety & Standards with an urgent report action. Reports open in the user's email app addressed to our child-safety contact for review before sending.

5) Response and enforcement

We review child-safety reports promptly. We may remove violating content, suspend or terminate affected accounts or service points, preserve necessary evidence, and report suspected CSAM or child exploitation to relevant authorities, including NCMEC where required by law. We cooperate with valid law-enforcement requests.

6) How to report

• In app: use a flag action, Report shared content, or Child Safety & Standards → Report a child-safety concern.
• Email: [email protected].
• Authorities: contact local law enforcement or the NCMEC CyberTipline.

7) Child-safety contact

Saifullah Ahad — Developer and Child Safety Point of Contact
Email: [email protected]
Website: https://saifullah.ai

If a child is in immediate danger, contact local emergency services first.